We Are Back Online!
Welcome to the future of WICA ticketing! Our new system is the most trusted technology partner for the arts across the US and Canada. It's not going to be perfect right away but in short order we're going to be your favorite venue to buy tickets at. It’s time to create your new login and start ticketing again!
Click TICKETS and you'll see our new user interface. You can update your account using the "reset password" path with same email address you had in our previous system.
Reach out to us with any questions/issues and thank YOU for supporting our mission of enriching lives through powerful shared experiences in the arts!
Please review some of the common questions below, and feel free to reach out to us if you have more.
Q: What Is Spektrix?
Spektrix stands out as a top-notch box office and theatre ticketing software utilized globally. It has replaced our past ticketing system, Theatre Manager, and will enhance the overall user experience for patrons.
Q: What changes can I expect to see?
Spektrix’s system is more user-friendly and reliable than what patrons are used to with Theatre Manager (our most recent software). With your Spektrix account, you can enjoy features like downloading and printing tickets at home, directly communicating accessibility needs to the Whidbey Island Center for the Arts Box Office, specifying your contact preferences, and much more. You will be able to view and adjust your data for accuracy.
Q: What about my account and password?
All Theatre Manager accounts will be migrated to Spektrix. Upon initial login, you will be prompted to create a new password or take advantage of Spektrix's password-free login choices. Your Spektrix account username will match the email address used in Theatre Manager.
Q: Will my personal information be secure in this transition?
Spektrix acts as a data processor whereas the clients are the data controllers, meaning they will never alter, manipulate, or interact with your data. Spektrix is certified, using the most recent standards for establishing, implementing, maintaining, and continually improving an information security management system.
Q: Will the new ticketing site be easy to navigate?
Spektrix’s software is notably simpler than our current software. We believe that our patrons will appreciate the streamlined purchasing experience with us at Whidbey Island Center for the Arts.